Right of Withdrawal All of our items carry a 14 day money back policy. If for any reason after receiving your item you are not happy with your purchase, you are welcome to return it to us. You must inform us in writing, via e-mail and within 3 days of receipt that you wish to exercise this right. The item must be returned in its original packaging and un-used. The item must be returned to us by a means which provides proof of postage / tracking. If you wish for a replacement, we will endeavour to replace the item otherwise we will issue a refund, less postage costs. Proof of postage is not proof of receipt. This does not affect your statutory rights.