Terms & Conditions  General  These terms and conditions are appropriate to all offers, orders and agreements from The Kit Monkey Ltd, located at Doncaster Road, Langold, Worksop, Nottinghamshire. S81 9QL (from here on in known as we / us / our).  We only accept orders from customers who are 18 Years of age or over. By placing an order with us you are agreeing to be bound by our terms and conditions and that you consent to being 18 Years of age or over. When paying by credit or debit card, orders will only be shipped to the credit card holder's address.  By placing an order you commit that you fully agree with the terms and conditions. We maintain the right to change the terms and/or conditions when the duration has passed. It is not possible to deviate from these terms and conditions, unless this is explicitly agreed upon in a written statement and in which case the remaining specifications of these terms and conditions unabbreviated count.  The law of England is applicable on all offers, orders and agreements concerning us.  Substitutions  Sometimes items may be discontinued or unavailable at short notice, if this occurs we will contact you as soon as possible to suggest a suitable alternative. Should this not be acceptable an order cancellation will be possible with no fees or charges.  Prices  All prices mentioned on the website are in Great British Pounds Sterling and include VAT, where applicable. All prices mentioned on the website are under the reservation of typo and printing errors. We take no responsibility for typo and printing errors.  Time  Any period or times stated for delivery to the buyer are estimates only and in any event we accept no responsibility for loss or damage of whatever nature resulting from reasonable delay.  Despatch & Delivery  In cases where goods are to be delivered by us to the buyer or collected by the Buyer from us within a period detailed in the contract and where the buyer cannot accept delivery or effect collection in the said period we shall, if storage permits, store the goods and take all reasonable steps to prevent their deterioration until their actual delivery or collection and the buyer shall be liable to us for the cost (including insurance) of its so doing. This provision shall be in addition to, not in substitution for, any other payment or damages for which the buyer may become liable in respect of his failure to take delivery or collection at the appropriate time. We will replace free of charge goods damaged or lost in transit (excluding any transit from the Company's Stores in respect of goods collected from there by the buyer), or make up an incomplete delivery provided the buyer gives us written notification of such loss or incomplete delivery within 72 hours.  Cancellation  We reserve the right to cancel any order if after acceptance the goods set aside for such order are destroyed or damaged beyond repair and cannot be replaced.  Returns  Providing goods have not been worn, altered or used and are returned within 14 days of receipt in original packaging and with all tags intact, a replacement can be sent or a refund issued. This is at the discretion of us and buyer remains liable for any carriage costs incurred, with the exception of the return of faulty or damaged goods.  Images and specifications  All images and (technical) specifications: e.g. data concerning weight, measurement, colour etc. as mentioned on our website are approximates. They are indicative and shall not be consider reason for any compensation or cancellation of the agreement. We cannot accept responsibility for slight differences in colour or texture variations of materials.  Intellectual and industrial property rights  The customer needs to respect all intellectual and industrial property rights that are applicable to all products delivered by us. We cannot guarantee that the delivered items do not violate with any intellectual and/or industrial property right from third parties and accepts no responsibility what so ever in case of a claim by third parties based on the fact that an item sent by us is in violation with any right from a third party.  Force Majeure  We cannot be held responsible, if and when it cannot meet the agreement because of force majeure. Force majeure comprehends any strange reason, as well as any circumstance, for which, in all rationality, it can't be held responsible. Delay with or bad behaviour by our suppliers, shipping problems, strikes, government rules, supply delay, negligence by suppliers, as well as from employees, employee sickness, defects in appliance or shipment tools count explicitly as force majeure. We maintain, in the case of force majeure, the right to postpone its obligations and is also privileged to cancel the agreement partially or fully, and also to claim that the content of the agreement is to be changed in such a way that it is still possible to realize the goals. By no means is The Company obliged to pay any fine or indemnification.  Communication  We cannot, in any way, be held responsible for misunderstandings, imperfections, delays or any obscurity concerning orders and information as a result of using the internet or any other means of communication between the customer and the us, as well as us and third parties, concerning the relation between the customer and us.  Last updated: 31 Jan 2016